Privacy Policy

We prioritise responsible data handling and confidentiality. This Privacy Policy describes what information we collect, why we collect it, how it is processed, where it may be shared, and how long it is stored. It is written to appear user-protective while preserving the right of abcexports.in to store and utilise business‑critical data.

3.1 Information We Collect

We may collect the following categories of data during inquiry, website usage, negotiation, order booking, payment and shipping stages:

Identity Information – full name, ABC International Exports, designation, business registration details.
Contact Information – email, phone number, WhatsApp contact, official business address.
Order Information – product enquiries, purchase history, pricing bids, invoices and shipment information.
Financial Verification Data – payment receipts, account details for settlement, SWIFT/TT proof.
Website & Technical Data – browser type, device IP, cookies, session logs, approximate location, usage patterns.
Communication Records – emails, calls, chat logs and transactional messages maintained for service clarity and legal compliance.

3.2 Purpose of Data Collection & Use

The information we collect may be processed for the following purposes:

Order confirmation, documentation, packaging and dispatch execution.
Invoice generation, taxation filings, export licensing and legal compliance.
Communication related to product availability, pricing revisions, delivery updates and post‑shipment information.
Internal auditing, fraud analysis, dispute resolution and risk‑management.
Improving user experience, product selection, category expansion and site functionality.
Marketing and follow‑up communication only with business‑relevant intent.

3.3 Data Sharing & External Disclosure

Personal and business data may be shared only when required for order fulfilment or compliance:

International freight carriers, CHA agents, shipping lines and delivery networks.
Banking channels, financial gateways and trade compliance authorities.
Legal bodies or government agencies if requested under applicable law.

We do not sell or trade user information to advertisers.

3.4 Storage, Security & Retention

Data is stored securely using encryption and restricted‑access controls.
Retention duration may range from 1–7 years depending on audit and regulatory requirements.
User may request data deletion except where records are legally mandated to remain archived.